Service All Along the Way
As an integrating part of our services, we offer a comprehensive training and application support programme including a bi-annual training course. Customers can also benefit from scientific consulting and/or cooperation with Hecus scientists under NDA conditions.
"I had been to the Hecus X-Ray Sytems to get some hands on training for 3- 4 days. I found my visit to be very useful and [the scientists are] excellent in imparting the SAXS experimental skills and data analysis. I found the enigineers to be very skilful [...] On the whole, it was a fruitful and enjoyable trip."
User from India
SAXS-users have the opportunity to sign up for regular training courses. These SAXS-training sessions take place twice a year. During the training SAXS and SWAXS theory is explained before participants go to the laboratory to get some hands-on experience. After the course, system operators will feel more confident using SAXS and working with the Hecus SAXS-instrument.
Together with users we specify their needs and configuration requirements to see how our S/WAXS instruments will support their research. Users can take the opportunity to send their samples for testing and benefit from our scientits' qualified consulting.